Frequently Asked Questions
Everything you need to know about shopping at Apothe Kary.
What is the typical shipping timeframe?
Standard orders are processed within 1-2 business days. Shipping usually takes 3-5 business days depending on your location within the continental United States.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
What is your return policy?
We offer a 30-day return policy for unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Are your products ethically sourced?
Yes, we pride ourselves on partnering with suppliers who adhere to strict ethical standards and sustainable manufacturing practices.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our logistics to reach more international destinations soon.